Emery Company sells small machine parts to heavy equipment manufacturers for an average price of $1.05 per part. There are two types of customers: those who place small, frequent orders and those who place larger, less frequent orders. Each time an order is placed and processed, a setup is required. Scheduling is also needed to coordinate the many different orders that come in and place demands on the plants manufacturing resources. Emery also inspects a sample of the products each time a batch is produced to ensure that the customers specifications have been met. Inspection takes essentially the same time regardless of the type of part being produced. Emerys Cost Accounting Department has provided the following budgeted data for customer-related activities and costs (the amounts expected for the coming year):

	Frequently Ordering Customers	Less Frequently Ordering Customers
Sales orders	21,000	2,100
Average order size	2,100	21,000
Number of setups	26,250	5,250
Scheduling hours	36,750	5,250
Inspections	26,250	5,250
Average unit cost*	$0.56	$0.56

^*This cost does not include the cost of the following "customer-related" activites:

Customer-related activity costs:
Processing sales orders	$2,310,000
Scheduling production	1,260,000
Setting up equipment	3,780,000
Inspecting batches	5,040,000
Total	$12,390,000

Required:

1. Assign the customer-related activity costs to each category of customers in proportion to the sales revenue earned by each customer type.

Sales revenue
Customer-related activity costs

Calculate the profitability of each customer type. (Because sales revenues for each customer type are equal, the profitability will be the same for each customer type.) $fill in the blank 3

2. Assign the customer-related activity costs to each customer type using activity rates. Enter the appropriate activity rates below.

Processing sales orders		per order
Scheduling production		per scheduling hour
Setting up equipment		per setup
Inspecting batches		per inspection

Calculate the profitability of each customer category.

	Customer Profitability
Frequent
Infrequent