Emily wants to purchase a new computer. She is unsure about what hardware and software she will need. As a result, she has begun asking for advice from friends and relatives. In addition, she has talked to several computer salespeople and has looked at some websites. Emily is engaging in:

Select one:

a$.$

problem recognition.

b$.$

an external search.

c$.$

an internal search.

d$.$

a purchase task.

e$.$

the creation of an antecedent state.