Emily was just promoted to manager and is set to conduct her first round of performance reviews with her employees. Which of the following must she know as a characteristic of the performance appraisal process?

a$)$ Most employees look forward to the appraisal process.

b$)$ There are perceptual biases that may affect the manager's ability to accurately rate follower performance.

c$)$ Training is likely unnecessary for managers performing reviews.

d$)$ Most employees view the appraisal process as fair and unbiased.