Emotional intelligence (EI) is "the sub-set of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions," a definition that led others to connect the concept with transformational leadership (Barling, Slater & Kelloway, 2000). Is emotional intelligence a concept accepted in your organization? If not, what is one recommendation you would make for buy-in by the management?

Barling, J., Slater, F. & Kelloway, K. (2000). Transformational leadership and emotional intelligence: an

exploratory study. Leadership and Organization Development Journal, 21 (3): 157-161.

Thanks