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Employee relations has both formal and informal aspects. Often A the informal practices are summarized and become HR policies B the informal practices, like behavior
Employee relations has both formal and informal aspects. Often A the informal practices are summarized and become HR policies B the informal practices, like behavior and attitudes of supervisors and peers, have more impact than the formal aspects the informal practices, like how customers are greeted when they visit the office, are not well documented D formal practices, like having ethics policies, are so quickly adopted that very soon employees no longer need to be reminded of them
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