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Employees, managers, or customers omit certain elements with which they are not familiar while describing a service in words alone, and this results in _____.
Employees, managers, or customers omit certain elements with which they are not familiar while describing a service in words alone, and this results in _____. Multiple choice question. subjectivity interpretation incompleteness oversimplification
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Management
Authors: Stephen P. Robbins, Mary Coulter, Ed Leach, Mary Kilfoil
12th Canadian Edition
0134830458, 978-0134830452
