Employers have begun using digital surveillance technology to increase control and maintain productivity, making the historic management approaches no longer suitable. The Covid-19 pandemic has forced more people to work from home, and as the rapid rise and deployment of remote work have increased, there are now increasing calls for employee monitoring to maintain "perceived control" as employees are out of sight. However, installing and operating digital surveillance technology is rife with ethical challenges and cultural issues. The use of digital surveillance technology can significantly impact employee trust and subsequent productivity negatively, along with potential regulatory violations.

How would you recommend managing the use of digital surveillance technology and what steps would you take to ensure employee buy-in and compliance? How would national culture impact your recommendations?