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En Northeast Airlines, un agente de la sala de abordaje asigna los asientos a los pasajeros con boleto. Tarda un promedio de 60 segundos por
En Northeast Airlines, un agente de la sala de abordaje asigna los asientos a los pasajeros con boleto. Tarda un promedio de 60 segundos por pasajero y su desempeo est calificado en un 115%. Cunto tiempo debe esperarse que tarde un agente tpico en la asignacin de asientos?
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