Question
ENGAGE IN ACTIVITY: QUALITY MANAGEMENT A. Give an example of an organization (other than the ones mentioned in textbook, articles, case or other postings in
ENGAGE IN ACTIVITY: QUALITY MANAGEMENT
A. Give an example of an organization (other than the ones mentioned in textbook, articles, case or other postings in this course) that has taken steps to improve on a quality dimension/aspect that is important to their industry. Please provide references.
Cannot use: Disney, Microsoft, or Ford
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Hotel Operations Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
3rd edition
013433762X, 9780134342641 , 978-0134337623
