Entrepreneurs constantly, not just to customers, but to investors, bankers they want hire. none of these sell try to make a good impression and sell try to make a good impression buy When you sell, you should always listen carefully to customer complaints because customers are happier when you listen to them all of these it's better to have customers complain to you than to other people they provide invaluable information about how to improve the product or service none of these During each sales call you make, focus on this question: How can I make the customer buy from me? none of these all of these How can I convince the customer to ignore his/her objections? What does the customer need The most important thing to do during a sales call is keep talking so the customer doesn't lost interest listen, in order to learn what the customer needs none of these ask questions to keep the customer engaged on the sales call all of these