EOBs You frequently get questions from patients regarding their bills. A patient calls today and explains a form she received from her insurance company (the Explanation of Benefits). She indicated that it contained the following information: Provider: Dr. Mary Smith Date: 01/01/2013 Type of Service: Office Visit Amount Submitted: $90.00 Amount Allowed: $80.00 Deductible: $300.00 Copay: $20.00 How would you explain to this patient what an EOB form is? How would you explain the amount allowed and what the copay is? 

Part 2: ABNs Review the links in the module (right below this forum link) "ABN Form" and "Instructions for ABN Form." Then open the document titled "ABN Form Completed." Analyze this completed form and answer the following: *What pieces of the document are not completed correctly? *Describe what could happen because of errors on the ABN form?