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ERD with these questions. What type of account(s) do you have with Noble Bank? a. Checking Account b. Savings Account c. Credit Card Account d.

ERD with these questions. What type of account(s) do you have with Noble Bank? a. Checking Account b. Savings Account c. Credit Card Account d. Other How many active accounts and or cards do you currently have with the bank? a. 0 b. 1 c. 2 or more How long have you been a customer of Noble Bank? a. Less than 1 year b. 1 to 3 years c. More than 3 years d. No longer a customer Is the convenience of location for banking important? a. Yes b. No How do you prefer to bank? a. In-person b. Online/ banking mobile Does Noble Bank offer competitive interest rates? a. Yes b. No Have you ever considered leaving Noble Bank and banking with someone else? a. Yes b. No Are Noble Bank's fees i.e. overdraft and ATM within your range? a. Yes b. No Does Noble Bank cater to all of your banking needs? a. Yes b. No Does the bank offer a reasonable monthly service fee for various accounts ? a. Yes b. No

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