esolving Workplace Disputes: Techniques and Best Practices The Role of Leadership in Mediating Workplace Conflic Course Title: Resolving Workplace Disputes: Techniques and Best Practices Course Description: This comprehensive course is designed to equip professionals with the necessary skills and knowledge to effectively resolve workplace disputes. The course focuses on understanding the nature of conflicts, identifying the root causes, and applying appropriate resolution strategies to foster a harmonious work environment. Course Objectives: Understand the nature and types of workplace disputes. Identify the root causes of conflicts and disputes. Learn various conflict resolution techniques and best practices. Develop skills to facilitate effective communication and negotiation. Understand the role of mediation and arbitration in dispute resolution. Learn how to create a positive work environment that discourages disputes. Course Outline: Module 1: Understanding Workplace Disputes Definition and types of workplace disputes Causes and effects of workplace disputes Module 2: Conflict Resolution Techniques Active listening and effective communication Negotiation techniques Mediation and arbitration Module 3: Best Practices in Dispute Resolution Developing a dispute resolution policy Role of HR in dispute resolution Creating a positive work environment This course is ideal for managers, HR professionals, team leaders, and anyone interested in improving their conflict resolution skills. Through a combination of lectures, case studies, and interactive exercises, participants will gain practical knowledge and skills to effectively manage and resolve workplace disputes. kindly rewrite i form og a proposal to an organization