est con age 3 of 40 2.5 Points Question 3 What is supply chain management (SCM)? Connects the plans, methods, and tools aimed at integrating separate enterprise systems. Takes information entered into a given system and sends it automatically to all downstream systems and processes. The management of information flows between and among activities ina supply chain in maximize total supply chain effectiveness and corporate profitability. A means of managing all aspects of a customer's relationship with an organization to incrase customer loyalty and retention an an organization's profitability