Establish a process of communication to for organizational personnel to contact management. Discuss the appropriate channel of communication for organizational personnel to contact management and justify why you selected it.

Use Written Communication When: Use Verbal Communication When: conveying facts the message needs to become part of a permanent file there is little time urgency you do not need immediate feedback the ideas are complicated conveying emotion and feelings the message does not need to be permanent there is time urgency you need immediate feedback the ideas are simple or can be made simple with explanations