ETHICAL CHALLENGE

Carlos Delgado is a facilities maintenance employee for the city. His job requires that he travel

throughout the city to various locations but to always be available for emergency calls. Therefore,

the city issued him a smartphone for use during his $40-$hour$-$a$-$week job.

As Carlos's manager, you are responsible for checking smartphone bills. When you review

Carlos's bill, you find that he sent $2,248$ text messages last month. Most facilities maintenance

employees send an average of $500$ text messages a month.

When the manager questioned Carlos about this excessive use of the smartphone, Carlos said that

he had frequent TM conversations with coworkers at different job sites. However, Carlos also said

that his son had been ill that month. Carlos had text messaged his home to check on his son's health.

Question

Are personal calls actostale on company equipment? Is it ethical for Carlos to have made so

many personal teat messages on his corporate$-$issued smartphone? Why or why not?