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Ethical Dilemma Can Embezzlement Ever Be a Loan? FACTS Susan Jennings was the head cashier for Pears, a highly respected discount store located in the

Ethical Dilemma
Can Embezzlement Ever Be a Loan?
FACTS Susan Jennings was the head cashier for Pears,
a highly respected discount store located in the heart of Chi-
cago. Her job included distributing funds to each cashier,
periodically collecting any large amounts from them, making
a collection at the end of each shift, and depositing the pre-
vious day's receipts each morning. When a cashier brought
money to Susan, the cashier would count the money and
Susan would check it. At the end of each day, Susan would
make out a deposit slip for the amount of cash and checks
received, giving a copy of the slip to the accounting depart-
ment for proper book entry. She would indorse each check
with a company stamp marked "For Deposit Only."
On December 1, Alvin Troop, a new cashier, finished his
shift and brought his money tray to Susan. While counting
his receipts, he had noticed a check for $120 that had been
made out without a payee. Alvin brought the check to Sus-
an's attention. Matching his receipts to the cash register
tape, Susan found that Alvin was exactly $120 over. Susan
told him not to worry and said that she would fill in the
store's name when she made the next deposit and would
reconcile the receipts to the tape.
On December 2, Susan deposited the previous day's
receipts in Pears's account in the First Sandy Hill Bank of
Chicago, but decided to borrow $120 for her Christmas
shopping. Short of cash and wanting to take advantage of
a special sale, she intended to make up the difference on
December 5, which was a payday. She filled her name in
on the blank check, which also was drawn on the First
Sandy Hill Bank, and the bank cashed it. Three days later,
she replaced the money. No one knew what she had done
until the customer who had written the check received his
bank statement and demanded that the bank credit his
account for the amount of the check that showed Susan as
the payee.
Social, Policy, and Ethical Considerations
Were Susan's actions unethical or illegal? Explain.
Would Susan's using the money for essential items, such
as food or medicine, change your answer?
What should Susan have done?
What responsibility does the First Sandy Hill Bank have
to its customers? In general, are banking procedures and
standards established for the benefit of the bank or for
that of the public?
If the bank teller had any idea that Susan had done some-
thing wrong, does the fact that he may have followed
banking rules relieve him of any ethical responsibility?
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