Ethics Reporting Systems

• Explain why some employees do not report ethical misconduct
• Describe how to engage employees in discussing ethical misconduct
• Administer an internal reporting system for ethical issues
• Define Ethics and Compliance Officer and ombudsperson position
• Manage an assist line to receive employee complaints by telephone or Internet
• Describe the negative outcomes whistle-blowing has on both the whistle-blower and the organization.

Ethics Codes

• Describe the difference between a Code of Ethics and a Code of Conduct
• Explain the importance of code awareness and expectations
• Describe the content found in most Codes of Ethics and Codes of Conduct
• CREATE and implement an effective Code of Ethics communication strategy
• Conduct an annual employee assessment of the Code of Ethics

TEXTBOOK: Business Ethics: How to Design and Manage Ethical Organizations (Collins, any edition)