Evaluate the following escalation email from a client - Subject: Escalation Request - High Cloud Costs Dear John Doe, I am writing to express my frustration and to escalate my concern regarding the high costs of our cloud services. Our company has been using your cloud services for some time now, and we have noticed that the costs continue to rise. We have gone above and beyond to ensure that we are using the cloud services as efficiently as possible, but the costs have continued to rise. I would like to request a review of our current cloud services and costs. We understand the value of the services, but the rising costs are becoming a burden on our business. We would appreciate it if you could review our current services and provide us with a more cost-effective solution. I look forward to your response. Sincerely, Jane Doe What cloud services will you consider to improve the observability posture and to capture data regarding increasing costs