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evaluates employee performance based on achievement of goals that the individual and his/her manager agree to strive for within a set period of time. a.
evaluates employee performance based on achievement of goals that the individual and his/her manager agree to strive for within a set period of time. a. A behavioral rating scale (BARS, BOS) b. Strategic performance management (SPM) c. The critical incident technique (CIT) d. Management by objectives (MBO) 2 points
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Hospitality Employee Management And Supervision Concepts And Practical Applications
Authors: Kerry L Sommerville
1st Edition
0471745227, 9780471745228
