Question
Evan is an avid golfer and loves to play golf on the weekends. Evan just recently bought a new club called the Driver1000. This club
Evan is an avid golfer and loves to play golf on the weekends. Evan just recently bought a new club called the Driver1000. This club has seven face angle options that offer variety in different ways to hit the ball, has a deep face head that provides more spin, and is made with top-of-the-line titanium that gives the ball more distance. The seven-angle face, deep face head, and titanium represent the product's: Options are : Features/,Augmented Product/Expected Product/Core Product/Benefits
Nate and Jessica were eating at an upscale Italian restaurant, and the waiter mixed up Jessica's order. When she pointed out that it was not the dish she wanted, the waiter immediately apologized and brought out the correct meal. To their surprise, he then told them the entire dinner was complimentary and brought them both desserts. This demonstrates which type of service? Options are :Augmented Service/Expected Service/"Hero" Service/Core Service/Potential Service
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