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- Every goal, if it is to be realistic, should be based on the SMART process. What is the SMART concept? - What are the

- Every goal, if it is to be realistic, should be based on the SMART process. What is the SMART concept?

- What are the 5 mental steps a prospect goes through during a sales presentation? Explain each

- Describe the 4 different sales presentation methods. In what circumstances would you use each?

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