every question have 4 options

2 of 25

What type of listening would be used if Jim were attending a conference on how to have a successful business?

	Listening for enjoyment
	Listening for information
	Critical listening
	Precision listening

Question

3 of 25

Which of the following is one way to apply the listening process to the DECIDE tool?

	Choosing the audience to listen to
	Knowing the audience and adapting language appropriately
	Evaluating responses from the receiver during the communication process
	Choosing the communication method

Question

4 of 25

A word, sound, gesture, or visual signal that represents a thought, concept, or object is a/an

	meaning.
	action.
	trigger.
	symbol.

Question

5 of 25

In their model for improving listening, the textbook authors suggest "Stop, Look, and Listen." The step "stop" refers to

	stop moving around.
	stop processing.
	stop being self-focused.
	stop talking.

Question

6 of 25

According to the textbook, criticism can be a barrier to listening unless you

	simply tune out speakers that are boring or controversial.
	are conscious of when the speaker's distracting mannerisms or appearance affect your listening.
	refrain altogether from any criticisim and accept all the speaker says.
	form arguments against the speaker's points as you are listening.

Question

7 of 25

The information processing rate can be a barrier to listening because

	people are hardly ever capable of processing information as fast as most speakers speak.
	recent research shows that there is little connection between speaker rate and listening effectiveness.
	there is such a wide variety of processing abilities among people that no matter how fast or slow you speak, it will not be appropriate.
	people are normally capable of processing information faster than most speakers speak.