EX 12-17 Pareto chart for a service company Obj. 1. 3 Three Rivers Inc. provides cable TV and Internet service to the local community, The activities and activity costs of Three Rivers are identified as follows: Activities Billinger correction Cable signal testing Reinstalling service (installed incorrectly the first time) Repairing satellite equipment Repairing underground cable connections to the customer Replacing old technology cable with higher quality cable Replacing old technology signal switches with higher quality switches Responding to customer home repair requests Training employees Total Activity Cout $ 60,000 140,000 40,000 50,000 25,000 175.000 150,000 30,000 80,000 $750,000 Prepare a Pareto chart of these activities. 1 Www WATU Preto Chanel