Examine the various business processes used within various corporations. Review the process for documenting a business process and how it can assist an organization. Also, identify an ERP process and how it enables a business to collect information and distribute.

• Discuss Porter's Five Forces and how they show a company's competitive advantage.
• What is the value chain and why is it important? Examine ERP and how it can create efficiency within a business
• Share the cons of an ERP.
• Outline the roles people play in the use of information systems. What roles manage the system and what roles use it?
• Summarize why an ERP and information systems roles are important to an organization's competitive advantage.

List references