Question
Examine this project through the lens of a project manager by addressing the following: June S. has just assumed the INS role. She recently moved
Examine this project through the lens of a project manager by addressing the following:
June S. has just assumed the INS role. She recently moved into the role from that of a RN where she worked in the emergency department and completed her MSN with a specialty in nursing informatics. Her role is to help nurses and other healthcare providers by facilitating the entry of patient data into the new electronic medical record (EHR) once it is implemented. June's training to support the EMR implementation will start with a review and analysis of the workflow process for clinical documentation that the nurses will be using on the medical-surgery floors of the MC Medical Center. She understands that she will need to interview the nurses to conduct a needs assessment of the current state- "what are" workflows- then help them understand the future workflow or- "what will be" workflows just as she did for her graduate practicum (chapter 3 Project management - Phase 1, and chapter 4, Planning: Project management- Phase-2). As she has completed the needs assessment, June will develop goal and objectives for the clinical documentation application implementation of the EMR. She will work with Susan, the CNIO, to provide the information Susan will need as she develops the scope and charter documents necessary for final approval of the EMR implementation (chapter 3, Design/initiation: Project Management- Phase-1). June will also be responsible for the developing the work breakdown structure (WBS) for the different tasks and team members after the team has been interviewed and hired for the project (Chapter 3, Design/ Initiation: Project Management- Phase 1). Once the WBS has been developed and approved, June will need a responsibility matrix (RACI [responsible, accountable, consulted, informed,]), tracking document and establish the team meeting structure (Chapter 3, Design/ Initiation: Project Management - Phase- 1). June understands she will have to pick a number of INS roles as the medical center starts to design, plan, and implement the new EHR that everyone is talking about. Susan, the CNIO, has suggested several roles and responsibilities that she would like June to assume as soon as the final project charter and scope are agreed on by leadership.
Provide a brief overview of the project.
From the project manager's perspective, identify three KPIs that can be defined for the beginning of this project and explain the rationale for selecting these KPIs.
Explain how each identified KPI can be framed as a SMART goal in SMART format.
Describe the extent to which these KPIs were met or unmet at the end of the project.
Explain how the results relate to defining the success of the program.
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