Excerpt from: Malaysia reports 957 new Covid-19 cases, 67% from Sabah, while Selangor sees spike to record 225 cases. The Edge Online, 1/11/2020.

KUALA LUMPUR (Nov 1): Malaysia reported 957 new Covid-19 cases today with two new clusters of infections found, while its most populous state of Selangor recorded a spike in infection to a new record daily high of 225 cases, contributing 23.5% of the new daily cases.

Selangor last reported its highest daily figure a week ago on Oct 26, with 177 cases. Today's new cases raised the country's cumulative confirmed Covid-19 infections to 32,505, according to the Ministry of Health. Sabah, the worst-hit virus state, continues to lead with 644 cases or 67.3% of the new cases, followed by Selangor, Penang (23 cases), the Federal Territory of Labuan (18), Terengganu (15), Negeri Sembilan (8), Perak (5), Kuala Lumpur (4) and Kedah (1), Melaka (1), Johor and Putrajaya (1).

New recoveries came in higher than new infections at 972, with the bulk of them being in the two most affected states of Sabah (658) and Selangor (112). This means a total of 22,220 or 68.4% of those infected in the country have recovered from the illness. The actives tally, meanwhile, slipped to 10,036, versus yesterday's 10,051. These are cases that carry transmission risks. No new deaths were reported, hence the fatality rate stayed at 0.8% or 249 of overall infections.

i. The number of positive covid-19 cases are increase in Malaysia as well as globally and recently, Sabah was actively spread the virus in Malaysia. Describe FOUR (4) factors that influencing the increase of covid19 infection in Malaysia.

(8 marks)

ii. Suggest FOUR (4) risk control approaches to reduce or control the Covid-19 spreading in Malaysia.

(8 marks)

(b) Ganesh is a sales director has deciding whether to implement a new computer-based contact management and sales processing system for 4 years. His department has only a few computers, and his salespeople are not computer literate. He is aware that computerized sales forces are able to contact more customers and give a higher quality of reliability and service to those customers. They are more able to meet commitments and can work more efficiently with fulfillment and delivery staff. This equipment initially requires a cost of approximately RM100,000. His annually financial information is shown below:

New computer equipment:

• 10 network-ready PCs with supporting software at RM2,450 each.
• 1 server at RM3,500.
• 3 printers at RM1,200 each.
• Cabling & installation at RM4,600.
• Sales support software at RM15,000.

Training costs:

• Computer introduction for 8 staffs at RM400 each.
• Keyboard skills for 8 staffs at RM400 each.
• Sales support system for 12 staffs at RM700 each.

Additional information:

• Lost time: 40-man days at RM200 each.
• Lost sales through disruption is RM20,000.
• Lost sales through inefficiency for first month is RM20,000.
• Tripling of mail shot capacity is RM40,000.
• Ability to sustain telesales campaigns is RM20,000.
• Improved efficiency and reliability of follow-up is RM50,000.
• Improved customer service and retention is RM30,000.
• Improved accuracy of customer information is RM10,000.
• More ability to manage sales effort is RM30,000.

The risk-free rate is 3.2 percent, risk premium is 2.8 percent and tax rate is 22 percent. Based on the information given, as a risk analyst, you are requested to advice the firm by constructing the Net Present Value (NPV).

(9 marks)