Exelont Corporation is a large-scale manufacturer of consumer electronics. As part of its performance management system, Exelont measures the amount each employee contributes to the profits of the company, and the employees are either held accountable or rewarded based on their contributions. With regard to performance measurement, under which of the following would contribution to profits be categorized? Multiple Choice critical success factors (CSFs) key performance indicators (KPIs) non-performing assets (NPAs) behavioral observation scales (BOSs) key risk indicators (KRIs)