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EXERCISE 1 0 . 1 Develop Your Own Change Model In this chapter, we have explored three change checklists, three stage models of implementation, the
EXERCISE Develop Your Own Change Model In this chapter, we have explored three change checklists, three stage models of implementation, the process approach to change, and four contingency frameworks. These approaches are similar in some respects and different in others. Can they be combined? Try the following experiment: Bring the advice from these different models into a single list, omitting the overlaps. Reflecting on your own experience and knowledge of organizational change, consider what issues and steps are missing from these guidelines; add these to your master list. Now create your own composite change management model; if possible, do this as a group activity. Can you prioritize this advice? What items are more important, and which are less important? Taking a contingency approach, in which organization contexts do particular items become more or less significant? Can you identify a preferred sequence of change implementation steps? And can you explain and justify this recommendation? Looking at your composite change management model, identify three management skills associated with each of the elements. Use this as the basis of a personal assessment; what are your strongest and your weakest change management skills? Looking at the elements in your composite change management model, and reflecting on your own experience of organizational change, which elements are usually handled well, and which are often handled badly? Why do you think this is the case?
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