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Exercise: The Copy Machine Letter Construct a letter to Mr. James Ware, district manager of Copyco, Inc., describing the trouble you are having with your

Exercise: The Copy Machine Letter Construct a letter to Mr. James Ware, district manager of Copyco, Inc., describing the trouble you are having with your copy machine. Include the following information (not all points are of equal significance, and they are not presented in any logical order): You are purchasing manager for City General Hospital. City General has one Copyco Model-T machine. You have had the machine for 10 months. You have discovered that the local address for Copyco service is a manufacturer's representative and that the nearest real service agency is 125 miles away. The machine has required outside service five times. For the last three breakdowns your machine was down for 3 days, 2 days, and 4 days, respectively, awaiting service. You bought the machine without a service contract. There is administrative pressure on you to replace the Copyco machine with a better-known machine. The machine gives off a strong odor when operating. The Model-T Copyco was the cheapest machine available. The sales representative promised prompt Service

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