Exercises No. 3

I. Single choice questions (Each question has 4 points, a total of 12 questions, and the total score is 48 points)

1) What is the term for behavior that is related to doing a certain job?

A) Performance behavior

B) Interpersonal behavior

C) Disruptive behavior

D) Potential behavior

E) Assertive behavior

2) Which would an employee who is productive but refuses to help others or the organization be lacking in?

A) Organizational citizenship

B) Workplace aggression

C) Performance behavior

D) Personal productivity

E) Self-esteem

3) Which of the following is NOT a central aspect of organizational citizenship?

A) Reporting structure

B) Corporate culture

C) Workgroup attitude

D) Business field

E) Team composition

4) Which of these "big five" personality traits is an indication of how open or rigid a person is in terms of his or her beliefs?

A) Openness

B) Extraversion

C) Emotionality

D) Conscientiousness

E) Agreeableness

5) Which of the following BEST describes employee-focused leader behavior?

A) Concentration on both the work quality and work quantity of employees

B) Concentration on both the well-being and work quality of employees

C) Concentration on both the satisfaction and work quantity of employees

D) Concentration on both the satisfaction and the well-being of employees

E) Concentration on both the work quantity and the well-being of employees

6) Which approach to leadership is based on the assumption that appropriate behavior varies from one experience to another?

A) Situational leadership

B) Trait-based leadership

C) Transformational leadership

D) Transactional leadership

E) Charismatic leadership

7) According to the situational approach to leadership, the extent to which a leader or subordinate is involved in decision making depends on characteristics of which aspects of an organization?

A) The leader, the followers, and the situation

B) The leader, the structure of the organization, and the situation

C) The leader, the resources at hand, and the situation

D) The followers, the resources at hand, and the situation

E) The resources, the structure of the organization, and the situation

8) Which of the following models of leadership is based on the expectancy theory of motivation and suggests that the function of a leader is to make rewards available to the workplace?

A) Supportive

B) Path-goal

C) Decision tree

D) Employee-focused

E) Leader-member exchange

9) Under the path-goal theory of leadership, what type of leader behavior includes setting challenging goals for the employee with the expectation that those goals will be achieved?

A) Directive

B) Supportive

C) Participative

D) Achievement-oriented

E) Decision tree

10) Which approach to leadership focuses only on subordinate participation in decision making, yet does not address other aspects of leadership?

A) Decision tree

B) Leader-member exchange

C) Transformational

D) Path-glory

E) Directive leader

11) Which method of leadership encourages supervisors to establish a small number of trusted subordinates and give them special duties and privileges?

A) Transformational

B) Charismatic

C) Leader-member exchange

D) Decision tree

E) Path-glory

12) Which of the following is used to identify employment goals for underused groups, and how those goals will be achieved?

A) Civil rights

B) Affirmative action plans

C) Equal employment

D) Adverse impact

E) Supply and demand

II. True or False (Each question has 4 points, a total of 6 questions, and the total score is 24 points in this section)

1) Performance behaviors contribute directly to company productivity.

2) Organizational commitment reflects an individual's identification with the organization and its mission.

3) Organizational citizenship reflects the ability of a behavior to detract from, rather than contribute to, organizational performance.

4) The behavioral approach to the study of leadership identified two main areas of effective leadership behavior: trait-focused behavior and goal-focused behavior.

5) The behavioral approach to leadership assumes that appropriate leader behavior varies from one situation to another.

6) The behavioral approach to the study of leadership emphasized the actions taken by an effective leader rather than any specific traits.

III. Short Answer Questions (Each question has 7 points, a total of 4 questions, and the total score is 28 points in this section)

1) What is the difference between employee-focused leadership and task-focused leadership?

2) Identify ways in which counterproductive behaviors on the job affect the success of the organization.

3) Discuss ways in which absenteeism affects coworkers and the organization.

4) What are some potential consequences of employees being dissatisfied?