EXHIBIT 1: QUARTERLY DATA FOR APPLICATIONS VOLUMES, COMPLETION TIMES, PLACEMENT RATIO, AND MARKET SHARE EXHIBIT 3: AVERAGE PROCESSING RATES FOR THE UNDERWRITING DEPARTMENT 2017 2018 Q3 Q4 Q1 Q2 New applications: Simple applications Complex applications 13,072 809 13,224 994 12,813 12,592 Total 13,881 14,218 868 13,681 829 Process Data entry Mean 4.50 Standard deviation 0.10 Simple Applications* Junior Senior Complex Applications* Junior Senior 2.00 0.10 13,421 Number of applications in process 6,612 6,513 7,633 9,477 Number of completed applications 14,457 14,536 12,642 11,933 Initial review Average completion time (business days) Placement ratio 30 30 32 37 Mean 2.50 3.75 77% 76% 75% 73% Standard deviation 0.25 0.16 0.75 0.10 Market share 33% 32% 29% 27% Note: Q = quarter; each quarter had 13 weeks Source: Company files. Underwriting Mean 1.50 2.25 Standard deviation 0.75 0.75 0.38 0.30 Simple Applications Process Junior Data entry 4 EXHIBIT 2: STAFFING LEVELS FOR THE UNDERWRITING DEPARTMENT Complex Applications Junior Senior 1 Senior Initial review 3 3 Underwriting 10 3 25 5 Print and mail 2 0.5 Total 19 6 1.5 7 Source: Company files. Print and mail Mean Standard deviation * Number of applications per hour per person Source: Company files. 11.00 0.22 3.75 0.20