EXHIBIT 8.2 Selection Plan Format and Example for Administrative Assistant Position Necessary for Selection? Method of Assessment Major KSAO Category (Y/N) WP DB F ML TM IRV 1. Ability to follow oral directions / X X listening skills 2. Ability to read and understand X X X X X X manuals and guidelines 3. Ability to perform basic arithmetic X X XX operations X X 4. Ability to organize X 5. Judgments/priority-setting/decision- making ability 6. Oral communication skills 7. Written communication skills X X X X X X 8. Interpersonal skills > > > > > >2 > 9. Typing skills X X X 10. Knowledge of company policies and procedures 11. Knowledge of basic personal X X X X X computer operations 2. Knowledge of how to use basic Z office machines 13. Flexibility in dealing with changing X X X job demands 14. Knowledge of computer software X X X X X X X X X X X X CHAPTER EIGHT External Selection I 377 X 15. Ability to attend to detail and X accuracy WP = Word processing test, CT = Correction test, DB = Database exam, LTR = Letter, TEF = Travel expense form, ML = Mail log, EM = Electronic mail messages, TM = Telephone messages, and IRV = Interview. SOURCE: Adapted from N. Schmitt, S. Gilliland, R. S. Landis, and D. Devine, "Computer-Based Testing Applied to Selection of Secretarial Positions," Personnel Psychology, 1993, 46, pp. 149-165