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EXO - An user from your organization is saying he was supposed to receive an email from an external person ( john . doe@contoso.com )
EXO An user from your organization is saying he was supposed to receive an email from an external person johndoe@contoso.com but he can't find the message in his mailbox. What would you do as an Administrator, to find out what happened to the message?
Point
Check if Junk Email Configuration is Enabled
Perform a Mailbox Audit
Run the Powershell cmdlet GetAcceptedDomain to check if contoso.com was added.
Perform a Message Trace
None of the above
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