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Expect to write around 3 to 6 pages of text (12-point font, 1.5 line spacing, 1-inch margins all round), and 0 to 4 pages of

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Expect to write around 3 to 6 pages of text (12-point font, 1.5 line spacing, 1-inch margins all round), and 0 to 4 pages of exhibits. Entire submission must be in only one file.

study report on Virginia Mason Medical Center Instruction

Discussion Questions:

1. What is Gary Kaplan trying to achieve at Virginia Mason?

2. How does the Toyota Production System fit into his strategy?

3. Is Kaplan?s approach transferable to other U.S. hospital?

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