Experiencing Change

In most organizational change situations there are people who can be categorized into one (or sometime more) of three groups:

Change Strategists who authorize the change (often senior managers)

Change Implementers

Change Recipients

Questions for Change Strategists:

Which type of change did you attempt?

How was the change received by those likely to be affected?

What was the most frustrating part of the process?

How would you rate the success of the change?

What would you do differently if you had your time over again?

Questions for Change Implementers:

Which type of change did you attempt?

How was the change received by those likely to be affected?

What was the most frustrating part of the process?

How would you rate the success of the change?

What would you do differently if you had your time over again?

Questions for Change Recipients:

Which type of change was attempt?

How did you react to the attempted change?

What was the most frustrating part of the process?

How would you rate the management of the change process?

What would you want to see done differently next time?