Explain a concrete example in which you used an influence tactic to persuade someone and the influence was successful. Explain a concrete example in which you used an influence tactic and the tactic was not successful. Think about a very good and effective leader. What were the influence tactics he/she used? In your opinion, which of these influence tactics is better to use? Why? The influence business tactics could be soft or hard tactics. such as ingration, personal appeals inspiration appeals consultation or rational persuasion