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Explain Gap analysis in detail. COLLECT DATA AND ANALYSE AREAS FOR IMPROVEMENT IN SUPPLY CHAINS, AND OPERATIONAL AND SERVICE SYSTEMS Analysing operational systems There are

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Explain Gap analysis in detail.

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COLLECT DATA AND ANALYSE AREAS FOR IMPROVEMENT IN SUPPLY CHAINS, AND OPERATIONAL AND SERVICE SYSTEMS Analysing operational systems There are a variety of operational systems, which result in the delivery of specic projects to your customers. Comprehensively analyse specic processes in order to identify ways of minimising cost and ensure that all business resources are used effectively. Optimise each operational process for the purpose of adding value to the business. Identify any time-consuming processes and problems which prevent your employees from working efficiently. Take steps to streamline the process for increased customer satisfaction. Where possible, automate tasks which prove particularly mundane and physically challenging. Improve the quality of your business offerings for enhanced protability and growth. Methods for collecting and analysing data Direct observation Interviews Experiments Testing or other methods CONDUCT A GAP ANALYSIS OF SUPPLY CHAINS, AND OPERATIONAL AND SERVICE SYSTEMS AND IDENTIFY IMPROVEMENT NEEDS AND OPPORTUNITIES Reasons for performing a gap analysis Benchmarking: Comparing results against external criteria. Portfolio Analysis: Examining their project portfolio to look for new sales opportunities, a company can use a gap analysis to identify new projects to develop and sell. Profits: If a forecast profit percentage isn't reached, a company can use a gap analysis to determine what went wrong, and whether it was in planning or execution. Processes: A gap analysis can help reveal the shortcomings of processes, so that the real outcomes match the expected outcomes. Performance Indicators: A gap analysis can also be applied to key performance indicators like new customer acquisition, average order amount, or return on investment (ROI). Usage Gaps: A usage gap is the difference between current market size for a project or service, and the potential market size.When to perform a gap analysis A company can perform a gap analysis at any time, but being thoughtful about when you do one can maximize your effectiveness. First, look at strategic planning, which is a process that helps an organisation dene a strategy that will guide them to accomplish their goals and objectives. A gap analysis can be key part of strategic planning. By looking for issues via a gap analysis, they can adjust the strategy to better t the situation, or realign the company's' processes to align with the strategy. When an organisation is looking for problems with their performance, a gap analysis can be a key tool in identifying where things are falling shon. EHO\": to perform: a gap analysis E Identify the area to be analysed and identify Establish the ideal Analyse the current the goals to be future state state accomplished Summarise the Describe the gap and recommendations and quantify the difference create plan to bridge the gaps Compare the current state with the ideal state Gap analysis best practices As when you're setting goals, be SMART (specic, measurable, achievable, relevant, and time bound) in your gap analysis. Ensure you are realistic when deciding what areas, items, and processes to analyse, and which recommendations to adopt. Take a holistic approach and understand the environment. Changes by your team or organization can impact others, so make sure you consider those effects when creating your recommendations- Use charts to illustrate your data. A picture is worth a thousand words. By backing up your recommendations with supporting data from your analysis, it's more likely your oompany will adopt them. It's also imperative to consider cost, resources, and consequences when recommending problems to address and recommending solutions. Remember, if a solution is out of reach, it's not likely to be adopted. Assign responsibility to ensure that each part of the process will have an owner to make sure each step gets completed. By digging deep into the proposed solution, you'll nd it might not be easy to achieve. Look beyond the obvious to see if there's more. Frameworks for Gap Analysis When performing a gap analysis, there are many ways to identify and view problems. There are some common frameworks that you can utilise to perform the process. A few of them are outlined below. Each framework can be used as an organising principle for both the discovered causes and the recommended changes. Looking for misalignments among the categories or areas can also help you identify root causes. Mckinsey 7S Framework Hard S Soft S Structure Strategy Systems Shared Vision Skills Style Staff Nadler-lushman Model Transformation Process Informal Input Output Environment Organization Strategy History work Formal Group Resources Organization Individual

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