Explain how organisational behaviour and the external environment might impact on change strategies.

Organizational Behaviour means the way how people interact within groups. Good organizational behaviour helps in the effeciency of the business organizations. The company's behavior does not just lie in the specific norms for individual and group behavior and the degree to which those norms are followed. It also matters what actual behavior patterns achieve for your small business in terms of employee performance and commitment to the organization. For example, the owner might wonder whether employee implementation of customer service policies is producing customer satisfaction.

Any organization is an open system between itself and its external environment up to a series of relationships that influence each other. Organization influences the external environment primarily through its products and services, but also that it is socially responsible, is geared to various relationships with other organizations make their mark on the social community to which they belong. In turn, the external environment affecting the organization's work available in market information, input supply, the looming trends, new organizational and managerial changes. The organization must be attentive to any stimulus from the organizational behavior and external environment, must continually adapt to it, and primarily involves adapting knowledge and information.

Most of this answer is cut’n paste from Google. While it is ok to use Google for research, you have to use your own words to answer the questions. This is called paraphrasing, a very good skill to learn. 19 Dec MD.