• Explain in detail the scheduling plan used in your location. Consider all special requests, e.g., PTO, additional staffing needs, call-offs, etc.
• How/when are schedule changes communicated?
• What do you think the pros and cons are of your current scheduling process?
• What suggestions do you have for improving the process and scheduling requests?
• What are operation managers' scheduling concerns, e.g., regulations, coverage, budgeting, forecasting, etc.?