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Explain Quality management and name at least two Pioneers involved in Quality management. Explain the concepts of the two pioneers in detail. How do you

Explain Quality management and name at least two Pioneers involved in Quality management. Explain the concepts of the two pioneers in detail.

How do you define Quality with customers? Explain the significance using substantiated evidence.

Please make sure your answer doesn't exceed 15 to 20 lines. Divide them into paragraphs.

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