Explain some ways in which you can engage with business contacts through participation in formal and informal networks.

What sort of issues regarding relationships might need to be communicated to organisational personnel?

What needs to be considered before communicating an issue to organisational personnel?

What are some questions you can use to elicit feedback from business contacts?

Think about a time that someone effectively built rapport with you. This might have happened when out shopping, in a business environment or in a social environment when meeting someone for the first time. Explain how they used verbal and non-verbal communication processes to build rapport.