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Explain the concept of Conflict management and negotiation. Why and how it impacts greatly in the work life? How do we significantly handle the situation

Explain the concept of Conflict management and negotiation. Why and how it impacts greatly in the work life? How do we significantly handle the situation if there is a difficult person in a project who refuses to accept changes? Explain the strategies that you can execute to help the team get work done from this difficult person.

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