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Explain the concept of House of Quality and indicate with the help of a diagram what arethedifferent matrices inHOQ? In the relationships matrix of the

  1. Explain the concept of House of Quality and indicate with the help of a diagram what arethedifferent matrices inHOQ?
  2. In the relationships matrix of the House of Quality, if there is a row with no marks in thematrix, what does it indicate. Also, if there is a column with no marks in the matrix, whatdoesitindicate?
  3. ImagineaHouseofQualityforafoodprocessorhastwoengineeringcharacteristics"Ease of Cleaning" and "Quiet Operation". If an engineer wishes to express the fact thatdesign features that tend to improve "Ease of Cleaning" also tend to make the foodprocessor louder in operation, what should the engineer record in the House of Quality(andwhere)?

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