1. Explain the difference between situational and behavioural interviews. Give 5 examples of situational and behavioural interview questions. - 3 marks
2. Describe why career planning and development has become more strategically important. Give a brief outline of what organizations are doing to take a more strategic approach in this area. - 2 marks
3. Discuss how employees might respond to the proposed implementation of electronic performance management systems, such as call monitoring, and so on. How might an organization deal with employees reactions? - 3 marks
4. Name and describe the benefit(s) offered by two government-mandated employee benefit programs. 2 marks