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Explain the features of the IT chargeback system at Volvo? How would these features support Volvo's operating model and/or EA capacities? An issue that comes

Explain the features of the IT chargeback system at Volvo? How would these features support Volvo's operating model and/or EA capacities?

An issue that comes up with such chargeback systems is whether they should offer IT services to external (i.e., non-Volvo) customers? Develop and defend a specific policy in this regard.

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