Explain the importance of ensuring that your communication is structured in a logical and easy-to-understand manner. Explain the manner in which politeness can be used both appropriately and inappropriately during an interaction in the workplace. Make use of an example of each to explain your answer. Explain the importance of showing respect and sensitivity for other cultures when expressing your own ideas and opinions in the workplace. Explain how the use of contextual clues can assist in you clarifying the meaning of new words Explain how each of the following factors could affect or support the meaning of your communication. (a) Sentence Structure (b) Pause (c) Intonation (d) Pace (e) Stress Explain how the style and register can be adjusted to suit the purpose and audience of the communication Explain how Illustrative aids can promote the level of understanding achieved in communication if the aids used are appropriate to the topic, audience, and context Describe how you would go about communicating your points of view and ideas to clients effectively in both formal (meeting/presentation) and informal (unprepared / face-to-face) discussions (a) Formal (b) Informal Explain the impact of formulating conclusions in clear, simple language that summarises the main supporting evidence and states your own point of view Explain how the choice of words, language, symbols, pictures and tone may impact on the following as perceived by the audience (a) Bias (b) Humour (c) Irony (d) Sarcasm Explain the possible impact of the omission of pertinent facts and opinions on the audience