• Explain the Nine Types of Organizations and their distribution.
• Discuss the business value of Employee Experience.
• Analyze how the author compares the business metrics and financial performance of organizations.
• Address where your current company fits along the spectrum of employee experience. In which of the 9 categories do you think your organization fits currently?
• Review the 17 free or low-cost variables that employees care about most (on page 168). How many of these do you use in your organization? Are any of these items you can affect in your current role?