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78. Which of the following is one way that workplace accidents are costly to employees: A. Lost income C. Lost sales B. Lost production D. Lost profits 79. Who is usually responsible for planning a project? A. Project coordinator C. Project assistant B. Project scheduler D. Project manager 80. Do businesses such as banks and dry cleaners engage in production? A. No, the services provided by these businesses are intangible. . Yes, these businesses produce a line of tangible products. C. Yes, the services provided by these businesses are their products. D. No, these businesses do not engage in production. 81. Which of the following is an example of continuous improvement? A. Giving managers full responsibility for product quality B. Minimizing defect levels to 3.4 per million units produced C . Selecting the best possible supplier D. Following an annual self-assessment and improvement process 82. Which of the following is an advantage to a business of a good maintenance program: A. Fixed costs are increased B. Customers are more likely to be satisfied. C. Maintenance costs can be added to profits. D. Emergency repairs will be needed more often. 83. Which of the following aspects of personal appearance would likely have the least harmful effect in the workplace A. Excessively baggy clothes C. Visible tattoos B. Body piercings D. Tailored clothing 84. Planning activities in advance, setting priorities, and avoiding nonproductive diversions are important aspects of A. accountability. . productivity. B. natural ability. D. time management. 85. As you develop self-understanding, the things you learn about yourself will help you to understand others. A positive result of this would be that you are able to A. do what others want you to do. C. get along well with others. B. get what you want from others. help others to become mature. 86. Employees who have supervisory responsibilities for part or all of the business work in A. business information technology. C. securities and investments. B. corporate/general management. D. merchandising 87. What is one of the main reasons for sending an interview follow-up letter? A. To submit personal information C. To show your continued interest B. To explain your qualifications D. To ask supplemental questions 88. Which of the following statements about working in the financial-services industry is false: A. Financial services professionals can be found in all kinds of companies, from large corporations to sole proprietorships. B. Someone who works in financial services is limited to working at an investment firm, a bank, or an insurance company. Financial services professionals can expect to earn higher-than-average salaries. D. The financial-services industry includes real estate brokers, fund managers, and auditors.67. Which of the following is an example of a businessperson making a business decision by analyzing financial data: A. William asks the staff accountant to prepare the company's profit-and-loss statement for next Tuesday's executive board meeting. B. After reviewing sales forecasts and income statements, Angela determines that the company has enough money to hire a new employee. C. Timothy obtains a copy of the business's credit rating report from a credit bureau. D. So she can prepare the company's tax return, Kate obtains the necessary financial documents and forms. 68. A financial analysis indicates that a small business's customer base and its profitability have steadily increased over the past six months. What decision is the business most likely to make with this information? A. Obtain a loan for equipment repairs C. Liquidate major assets B. Hire an additional salesperson D. Monitor industry trends 69. One of the procedures for orienting new employees often involves A. providing specialized training C. developing a compensation package. B. reviewing previous education. D. scheduling a periodic review. 70. Overall, what does marketing allow us to do? A. Limit our spending C. Live our daily lives B. Stop buying online D. Feel better about shopping 71. Which of the following is a benefit that businesses receive from using the Internet: A. Easier use of satellite radio C. Faster connections with suppliers B. Improved methods of manufacturing D. The ability to call employees on the road 72. An advantage to a business that uses intranet capabilities is that it allows employees to share the business's information with A. customers C . each other. B. competitors. D. former employees. 73. Ingrid is able to access information from her desktop publishing software, word-processing software, and spreadsheet software at the same time on her personal computer. This is an example of an operating system with capabilities. A. multiprocessing C. multitasking B. multi-user D. multithreading 74. Melanie is putting a copy of each valuable business record in a building far away from her company. She is practicing which part of disaster planning? A. Establish a system for record keeping C. Keep potential lawsuits in mind B. Store information off site D. Computerize valuable business information 75. Which of the following is a type of business record that a firm can use to track its customers' buying habits: A. Forecast C. Marketing budget B. Invoice D. Annual report 76. A main reason that environmental scanning is important is so that businesses can be aware of A. foreign markets. C. competitors' internal environments. B. new products. D. potential threats. 77. Which of the following helps the operations function to control costs and increase productivity: A. Hiring of employees C. Type of management B. Use of technology D. Supply of money56. Businesses often use computer-spreadsheet software for "what-if financial planning by plugging in different numerical data into formulas, which provide possible A. distribution methods. C. financial outcomes. B. production strategies. D. accounting standards. 57. In which of the following situations would a firm use cost-analysis applications: A. To predict sales volume for a certain period of time B. To determine the number of delinquent accounts C. To assess income changes over a certain period of time D. To evaluate the amount of money associated with inventory storage 58. To obtain specific financial information from a complex database, the user has to set A. queries. C. tabs. B. symbols. D. panels. 59. Because the Keller Company is a public corporation, it must provide its shareholders with accurate financial information in a(n) A. accounting portfolio. C. complex memorandum. B. informal monthly contract. D. annual report. 60. To ensure compliance with government regulations, an independent auditor is required to verify the accuracy of a public corporation's A. financial reports C. diversification efforts. B. selling policies. D. accounting philosophies. 61. Which of the following is a financial report that financial institutions often review to decide if they will approve applicants' requests for business loans: A. Payment voucher C. Petty-cash summary B. Corporation charter D. Cash-flow statement 62. The accounting system used to report a business's financial position that is intended for internal users is the accounting system. A. financial C. computerized B. management D. manual 63. In relation to recording business transactions, a primary difference between the cost and accrual accounting systems is A. complexity. C. frequency. B. scope D. timing. 64. Which of the following is essential to the identification of trends in financial data for a horizontal analysis: A. Data in a Statement of Cash Flows B. Data from the most recent financial report C. Data in financial reports from multiple time periods D. Data from a zero-based budget 65. By analyzing a customer's financial information, a finance professional should be able to A. protect the security of the customer's financial information. B. declare Chapter 11 bankruptcy for the customer. C. develop a financial strategy to help the customer. D. determine the customer's newest target market. 66. Before approving a loan application, a bank is likely to analyze the applicant's A. debt ratio. C. brand preferences. B. inflation rate. D. performance goals.46. What type of financial records do businesses need to maintain in order to keep track of their transactions? A. Tax identification C. Payroll information B. Accounts receivable D. Operating procedure 47. Which of the following is the basic calculation used to analyze an income statement: A. Assets minus liabilities C. Income minus expenses B. Revenue plus sales D. Sales plus operating costs 48. Which of the following is a common financial-information management problem: A. Multiple financial data sources and systems within an organization B. Overreliance on a master source and system for financial data C. Strict organizational data governance policies and processes D. Insufficient financial information due to compliance regulations 49. A primary responsibility of financial-information management is to A. report financial transactions. C. develop new products. B. negotiate contracts with vendors. D. implement sales policies. 50. Which of the following is an example of a businessperson exhibiting unethical behavior in relation to a business's financial information: A. An unauthorized employee reviews a client's financial information. B. An auditor verifies the accuracy of a corporation's financial statements. C. A banker requests financial information from a business to process a loan. D. A manager examines the business's financial records to develop a budget. 51. Which of the following is a technological tool that businesses use to archive their financial records: A. Electronic data interchange C. Digital microfilm scanner B. Direct-response software D. Web-development programs 52. Why has online technology's use increased in financial-information management? A. Recognition that the security of transactions is no longer an issue B. Removal of electronic information exchange procedures C. Passage of laws that recognize electronic documents as legally binding D. Protection of customers' right to privacy 53. The primary reason that businesses use data mining techniques to obtain various types of financial information is to A. manage their working capital effectively. B. develop their financial goals. . identify relationships and patterns among data. D. analyze the accuracy of their accounting records. 54. Alyssa is starting a small business out of her home. When she accesses a business "how-to" web site, Alyssa finds software downloads and printable worksheets that will help her plan and manage her business's income and expenses. The software and worksheets are types of A. statistical information. C. budgeting tools. B. legal data. D. organizational charts. 55. What is a benefit of managing budgeting data efficiently through budgeting applications? A. Decreases auditors' ability to trace the numbers used in budgets B. Increases amount of time that needs to be spent on value-added activities C. Decreases the need for having an audit trail D. Increases management's confidence in budgets36. When an emerging market suffers an economic decline, foreign investors usually A. help the emerging market to recover economically. B. use the opportunity to invest more in the emerging market. C. quickly withdraw their money from the emerging market. D. pay less for each transaction in the emerging market. 37. Which of the following has accelerated the globalization of financial markets: A. An expansion of protectionism practices B. The reduction of government regulations C. The movement toward fixed exchange rates D. A decrease in foreign access to domestic markets 38. April is a college student who wants to open a bank account for the first time. She has $500 cash to deposit in the account initially. The bank she chooses is not near her dorm, and it's difficult for her to get there. She has a part-time job and receives a bi-weekly paycheck that will be directly deposited into her account. Which of the following types of accounts should she ask for at the bank: A. Checking C. Money market B. Savings D. Certificate of deposit 39. Which of the following is not a standard financial statement: A. Income statement C. Shareholder sheet B. Balance sheet D. Cash flow statement 40. What does an income statement show about a company over a period of time? A. Profitability C. Equity B. Reliability D. Liabilities 41. The numbers listed in a stock table's 52-week high and low column tell you A. the best prices for the stock. B. if the stock price is overvalued. C. the range of prices for the year. D. the range of where the stock price should be. 42. Which of the following is a true statement about ticker symbols: A. They uniquely identify a company. B. They tell you what kind of stock it is. C. They are made up of the first three letters of a company's name. D. They are only given to companies on the New York Stock Exchange. 43. Which of the following is an example of a lending investment: A. Stocks C. Antiques B. Homes D. Bonds 44. Bennett has just finished college and has moved into her own apartment that is located on a bus line. She'll be able to take the bus to her new job that she's scheduled to start in a month. In fact, she'll need to rely on bus transportation until she saves money to buy a car. What insurance coverage should she have? A. Renter's insurance and temporary short-term health insurance B. Health and life insurance C. Renter's insurance and COBRA D. Auto insurance and temporary short-term health insurance 45. A labor strike against a major employer is an example of a(n) risk, A. human C. economic B. natural D. internal