Explanation of the BPMN Model:Start Event: The process starts when a customer order is received, either via phone or fax.Manual Process $($Old System$)$: In the old system, the process involves manual steps such as writing down the work order, copying it for tug captains, copying again onto dispatch log sheets, completing the job, reviewing log sheets, sending delivery notices, and creating invoices manually.Exclusive Gateway: At this point, there's a decision$-$making step where the process determines whether the job is completed or not.End Event $($Old System$)$: If the job is not completed, the process ends, possibly looping back to earlier steps. If the job is completed, the process proceeds to the next step.HELM Marine Operations Software Implementation: This represents the introduction of the HELM Marine Operations software, which automates various steps in the process.Automated Process $($New System$)$: With HELM software, the process becomes automated, reducing manual steps and errors. The software keeps track of jobs, job details, job completion, and links with the central computer at the company's main office.End Event $($New System$)$: The process ends with the generation of invoices and timely reporting, resulting in more accurate and efficient operations.This BPMN model illustrates the transformation of the tugboat dispatch process from a manual, paper$-$based system to an automated system facilitated by HELM Marine Operations software.You